EVERY PATIENT HAS THE RIGHT TO BE TREATED AS AN INDIVIDUAL AND TO ACTIVELY PARTICIPATE IN AND MAKE INFORMED DECISIONS REGARDING HIS/HER CARE. THE FACILITY AND MEDICAL STAFF HAVE ADOPTED THE FOLLOWING PATIENT RIGHTS AND RESPONSIBILITIES,WHICH ARE COMMUNICATED TO EACH PATIENT OR THE PATIENT’S REPRESENTATIVE/SURROGATE PRIOR TO THE PROCEDURE/SURGERY.
TITLE 25 Part 1 Chapter 135 Subchapter A
Rule 135.5 (effective June 18, 2009) 34 TexReg 3948
• Patients shall be treated with respect, consideration, and dignity.
• Patients shall be provided appropriate privacy.
• Patient records shall be treated confidentially and, except when authorized by law, patients shall be given the opportunity to approve or refuse their release.
• Patients shall be provided, to the degree known, appropriate information concerning their diagnosis, treatment, and prognosis.
• When it is medically inadvisable to give such information to a patient, the information shall be provided to a person designated by the patient or to a legally authorized person.
• To be informed of their right to change providers if other qualified providers are available.
• Patients shall be given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
• Receive care in a safe environment
• Know the identity and professional status of individuals providing service.
• Adequate education regarding self-care at home written in language you can understand.
• Make decisions about medical care, including the right to accept or refuse medical or surgical treatment.
• Impartial access to treatment regardless of race, color, sex, national origin, religion, handicap or disability.
• Receive treatment in a setting that is free of all forms of abuse and harassment.
• Information regarding fees for services and payment policies.
• Report any comments concerning the quality of services provided to you during the time spent at the facility and receive prompt follow-up on your comments.
• Know about any business relationships among the facility, healthcare providers, and others that might influence your care or treatment.
• Marketing or advertising regarding the competence and/or capabilities of the organization shall not be misleading to patients.
Information shall be available to patients and staff concerning:
Patient rights, patient conduct and responsibilities, services available at the Surgery Center of Northeast Texas, provisions after-hours and emergency care, fees for services, payment policies, patient’s right to refuse to participate in experimental research and methods for expressing complaints and suggestions to the Surgery Center of Northeast Texas.• Competent, caring healthcare providers who act as your advocates.